27 January 2016 | Operations

Virgin Australia Update on Vanuatu Services

On Monday we stated we would continue to monitor the condition of the runway and would cease operations between Australia and Port Vila if we were not convinced that the runway is suitable for ongoing operations.

After a further review on Wednesday 27 January, we will suspend services between Brisbane and Vanuatu until we have greater confidence that the runway will be maintained appropriately. We will operate a return service between Brisbane and Vanuatu on Saturday 30 January available to guests returning to their port of origin.

Customers who are booked to travel to or from Vanuatu will be provided with a number of options, such as a full refund, change of destination or full travel credit.

We will continue to work with authorities in Vanuatu and plan to recommence services between Brisbane and Vanuatu as soon as we are confident that appropriate measures are in place.